Privacy Policy

// OUR

Privacy Policy

Privacy Policy 

Last Updated: 05-01-2026 

  1. Introduction

This Privacy Policy explains how ScaperSoft, operated by Raxira Corporation (“we”, “our”, or “us”), collects, uses, stores, and protects information when you use our services across: 

  • Web application 
  • Mobile application on Android 
  • Mobile application on iOS 

We are committed to transparency and protecting user privacy across all platforms. 
By accessing or using ScaperSoft on any platform, you agree to the practices described in this Privacy Policy. 

  1. Platforms Covered

This Privacy Policy applies to: 

  • Web Application (browser-based) 
  • Android Mobile Application 
  • iOS Mobile Application 

Certain permissions and data usage vary slightly by platform and are described below. 

  1. Information We Collect

3.1 Account & Identity Information 

We collect information required to create and manage accounts, including: 

  • Name 
  • Email address 
  • Phone number (if provided) 
  • Date of birth (if required for role verification) 
  • Login credentials and authentication status 
  • Role and permission metadata (e.g., admin, employee, field worker) 

This information is used for account creation, access control, and security. 

3.2 Company & Business Information 

For organizations using ScaperSoft, we collect: 

  • Company profile details 
  • Business certifications and licenses 
  • Support hours and operational settings 
  • Billing identifiers and subscription details 
  • Payment provider configuration 
  • Company preferences and system settings 

3.3 Location & Address Information 

Mobile Applications 

ScaperSoft collects precise GPS location data only during an active site visit, when the user explicitly enables location access. 

Location data is used solely to: 

  • Track site visit progress 
  • Enable navigation and routing 
  • Support operational coordination 

Important clarifications: 

  • Location tracking is user-initiated 
  • Location is collected only while a site visit is active 
  • Location tracking stops automatically when the site visit ends 
  • Location data is not collected continuously 
  • Location is not collected outside an active site visit 

Users can disable location access at any time through app or device settings. 

Web Application 

On the web platform, location data is limited to: 

  • Manually entered addresses 
  • Property and site location details 
    No live GPS tracking occurs on the web application. 

3.4 Financial & Billing Information 

We collect information necessary to process billing and subscriptions, including: 

  • Invoices, estimates, credits, and payments 
  • Subscription plans and pricing 
  • Discounts and tax-related information 
  • Transaction identifiers from payment providers 

Payment processing is handled securely by third-party payment providers. ScaperSoft does not store full payment card details. 

3.5 Contracts & Legal Documents 

We may store: 

  • Contract records and metadata 
  • Customer approvals and timestamps 
  • Digital signatures 
  • Uploaded PDF documents and attachments 

This data is used for operational, legal, and compliance purposes. 

3.6 Operational & Resource Data 

Users may manage: 

  • Workforce and employee records 
  • Crews, assignments, and schedules 
  • Services, materials, equipment, and chemicals 
  • Tasks, visit logs, and maintenance records 
  • Environmental or sensor-related readings (if applicable) 

This data supports core business operations. 

3.7 Communications & Activity Records 

We may store: 

  • In-app notifications 
  • Action logs and audit trails 
  • Prospect and customer interaction history 
  • Meeting notes and activity records 

These records support accountability and operational continuity. 

3.8 Files & Media Storage 

ScaperSoft may store: 

  • Photos and images 
  • Invoices, estimates, and contracts (PDFs) 
  • Certifications, licenses, and attachments 
  • Uploaded documents and signatures 

Files may be stored securely using cloud storage providers (such as AWS S3 or equivalent). 

3.9 Usage, Automation & Analytics Data 

We may collect limited technical data such as: 

  • App or web usage patterns 
  • Auto-generated identifiers and internal reference codes 
  • System timestamps and metadata 
  • Crash reports and performance diagnostics 

This data is used only for reliability, auditing, and service improvement. 

  1. How We Use Information

We use collected information to: 

  • Provide and operate ScaperSoft services 
  • Authenticate users and manage permissions 
  • Track and manage site visits and jobs 
  • Generate invoices, reports, and records 
  • Improve performance, security, and reliability 
  • Provide customer support 
  • Comply with legal and regulatory obligations 

We do not use personal data for advertising or resale. 

  1. Location Transparency & Controls

When location access is active on mobile devices: 

  • A visible indicator is shown in the app 
  • A persistent notification may appear (Android) 
  • Users can stop location sharing at any time 

ScaperSoft does not perform silent or hidden tracking. 

  1. Data Retention
  • Location data is retained only for operational and reporting purposes 
  • Long-term continuous movement history is not created 
  • Business, financial, and contractual records may be retained as required by law 
  • Users or administrators may request data deletion where applicable 
  1. Data Sharing

We do not sell personal data. 

Information may be shared only with: 

  • Authorized service providers 
  • Payment processors 
  • Mapping and navigation services 
  • Cloud infrastructure providers 
  • Legal authorities when required by law 

All third parties are required to protect data and use it only for authorized purposes. 

  1. Security & Access Control

We implement appropriate safeguards, including: 

  • Encrypted data transmission 
  • Role-based access control 
  • Verification mechanisms 
  • Regular system reviews and audits 
  1. Children’s Privacy

ScaperSoft is intended for professional and business use and is not designed for children under 13 years of age. We do not knowingly collect personal data from children. 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised date. Continued use of the service indicates acceptance of the updated policy. 

  1. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at: 

Company Name: Raxira Corporation 
Address: 1007 Orange St Ste 7884, 4th Floor, Wilmington, DE 19801, USA 
Email: support@scapersoft.com 
Website: https://www.scapersoft.com 
Web Application: https://app.scapersoft.com